If you require technical support, you should follow these steps:
- Check the Log Viewer in the control center to see if there are any warnings or errors.
- Enable trace mode on the relevant components of your solution by adding a "_trace_" tag to generate additional logging.
- Check the FAQ section on this site.
- Contact support using this link: Contact Support
- If you have an Enterprise Contract, review the support terms of your contract for details about 24x7 support requests.